Customer Reviews:
"Paul Godfrey picked up a fault others had missed and was very helpful in directing me where to seek help and explaining issues. Went well beyond what I would have expected. Would recommend."- LRawling
"Had several issues with other companies saying they were 24/7 emergency boiler companies and having lost one nights sleep and several thousand litres of water and nearly a whole boiler I called Paul. Bit only did he fix my problem. He didn't even need to come to my property. He recognised the fault and talked me through a process to fix the problem myself. Being an idiot when it comes to house hold maintenance and diy. Even I got it first time and now the boiler is happy and I'm even happier. Paul was professional. Polite. Articulated himself well and he was kind enough to help me over the phone when others couldn't even get someone to me for 24/36hrs. Fabulous guy. Great results. Will be saving in my phone for any future gas and boiler water issues !! Top man."-Iain
"Paul turned up right on time, even after he'd gone out of his way to squeeze me in to his schedule. He gave me great advice on an old boiler the internet seemed to know nothing about, and like for another reviewer he even recommended a different service which might work out cheaper - though if they don't I'm definitely calling him again :)
Also, he seems like a genuinely lovely guy. Five stars!" - Fshep
"Having been cut off by the Gas Board due to me ringing them once my CO detector went off, I called Paul out. Excellent service - he clearly knew his stuff; he arrived promptly, and kept me fully informed throughout the job; and gave me advice regarding CO alarms going off in future."- Row
"We have used Paul several times and always found him quick to respond, honest, and fairly priced. I have recommended him to neighbours and colleagues."-Jim
"After ringing Paul about a faulty boiler, advice over phone was brilliant and problems solved. A genuine helpful man. Very appreciative of his help".-Jem
"I've used Paul for a few years now and he has always been able to get our boiler working again. He is quick, friendly and good value."-STBarratt
"We have used Paul Godfrey for quite a few years now. He is always reliable and fixes the problem. Many times he has helped. Us over the phone and not charged a penny. We would not use anyone else".- Sorbies
Paul is reliable, straightforward and efficient. He has sorted out all our boiler problems on the same day and his repair work is very reasonably priced. I recommend him to others.-BCousins
"Paul has maintained, certificated and, when necessary, repaired our boiler/hob/gas system for 5 years. He is always reliable, efficient reasonably priced and friendly."- Michael Quinn
"I rang Paul regarding my boiler loosing pressure, he was willing to fully discuss the symptoms and suggest some checks without any cost, after this discussion he diagnosed the problem and said he would call back with a cost for the faulty part. He called back the next day and having agreed the price arranged a time to fit it. He turned up on time replaced the part then rang back a few days later to check all was well (It was). At all times Paul was polite, helpful and courteous, I would definitely use him again for any future work and would thoroughly recommend him to anybody."-Michael A
"Paul came to my rescue 5 years ago when my gas boiler suddenly stopped working and I was left without any heating or hot water. He solved the problem quickly and efficiently and since then I have always relied upon him for the annual service and maintenance of the boiler. I would have no hesitation in recommending Paul to anyone for a reliable and dependable service."-Colin
"On Sunday I found I had no hot water. At 8.20 am I rang Paul Godfrey and left a message. Ten minutes later he called me back and asked me some questions about the boiler. He then talked me through doing various things to the boiler which fixed the problem. Bear in mind I am clueless about technical stuff. At 9am I had a lovely hot shower. There was no charge. What a superb service! Thank you."- Lesley
"I woke up on a Sunday morning two days before Christmas and my boiler wasn't working. I panicked and started to ring around for someone to come and fix it and was quoted £149 for the first hour by one company. I rang Paul and he answered straight away. He talked me through how to raise the water pressure on the phone and got my boiler back up and running. Thank you Paul for being patient with me and for your advice. I will keep your number handy and recommend you to family and friends. Merry Christmas! Gemma Taylor". Shiremoor.
"I had a consult with Paul on the phone free of charge and he helped me solve my problem. Now working fine. Thanks Paul."
"Our boiler broke last Saturday morning, Paul came out a few hours later and sorted the problem. Excellent friendly service, genuine tradesman and would highly recommend. "
"2 days before christmas and the boiler stops working brilliant! an hour an a half ringing round trying to find someone that is prepared to come out on a sunday without charging telephone numbers! And then we found Paul. Not for as long as i care to remember have i come across a tradesman that is as genuine, patient and reassuring as Paul. Spent half an hour of his sunday morning walking me through some basic instructions and checks on the phone to rectify my boiler issue and avoid what would have been a potentially costly call out charge from the likes of some of the cowboys out there. My Boiler and my faith in local trades are both restored. Cant recommend Paul enough, deserves the same respect he gives each of his customers."
Mr G McClurg
"After a very cold few days our boiler decided to go on the blink and wouldn't 'fire up' typically it failed on a Sunday morning! Paul was able to get the boiler up and running within an hour and even though it was an 'out of hours' call nothing seemed too much bother. Can't recommend him enough. Superb. Ps> Many of the nationals offer 24/7 cover but then can't even guarantee you can speak to an engineer on the same day let alone get one out. It just shows the local trades don't just offer a far better service but can actually deliver. Many Thanks"
P Forrest
"Mr godfrey gave me excellent advice over the phone. He returned my call very promptly on a Saturday morning. Thank you,"
Gareth in Fenham
"Paul recently did some work in my Mother's house and I was delighted with the work he did and his helpful, caring attitude. Excellent!!"
J Pearson
"Thank you Paul for your expert advice which resolved the leak on my boiler immediately. "
